Copyright (c) 2026 Mlondolozi Mvikweni

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A Critical Analysis of Alternative Dispute Resolution in South Africa and Ghana
Corresponding Author(s) : Mlondolozi Mvikweni
Journal of Social Sciences and Humanities,
Vol. 3 No. 2 (2026): April
Abstract
This article critically examines the principles, legislative framework, and operational mechanisms of Alternative Dispute Resolution (ADR) in South Africa, drawing comparative insights from Ghana’s consolidated ADR framework under the Alternative Dispute Resolution Act. ADR is increasingly recognized as an essential tool to enhance access to justice, reduce court backlogs, and foster restorative outcomes in civil, criminal, and commercial disputes. The study traces the historical development of ADR in South Africa, evaluating its constitutional and statutory foundations, and analyzing key mechanisms, including arbitration, plea bargaining, and court-annexed mediation. Judicial recognition of ADR in landmark cases such as Telcordia Technologies Inc v Telkom SA Ltd 2007 and Lufuno Mphaphuli & Associates (Pty) Ltd v Andrews reinforces its legitimacy, yet fragmentation across sector-specific statutes limits accessibility, public trust, and uniformity. Ghana’s ADR framework integrates arbitration, mediation, and customary dispute resolution within a single legislative instrument, supported by a national ADR Center, demonstrating a model that could inform South African reform. Using a doctrinal desktop methodology, the study analyses primary legal sources, SALRC reports, and scholarly literature to identify legislative and operational challenges. The study recommends legislative consolidation, professionalization of mediation services, expansion of court-annexed programs, integration of customary dispute resolution, and alignment with international best practices, such as the UNCITRAL Model Law. These reforms could enhance fairness, accessibility, and public confidence, enabling South Africa to realize the constitutional promise of transformative justice.
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- Asare, K. (2016). Alternative dispute resolution in Ghana: Practice and prospects. Accra: University of Ghana Press.
- Banda, F. (2018). Customary law and restorative justice in southern Africa. Journal of African Law, 62(2), 187–205. https://doi.org/10.1017/S0021855318000076 (Retrieved 19 November 2025).
- Bekker, J. C. (2019). The interface between customary dispute resolution and statutory law in South Africa. Potchefstroom Electronic Law Journal, 22(5), 1–28. https://doi.org/10.17159/1727-3781/2019/v22i5a6562 (Retrieved 8 October 2025).
- Boateng, P. (2019). Regulatory frameworks for alternative dispute resolution in Ghana: The role of the ADR Centre. Ghana Law Journal, 15(2), 112–135.
- Bennett, T. (2019). Integrating customary law into South African ADR frameworks. South African Journal on Human Rights, 35(1), 45–69. https://doi.org/10.1080/02587203.2019.1567823 (Retrieved 2 December 2025).
- De Jong, M. (2020). Court-annexed mediation in South Africa: An assessment of progress and challenges. South African Law Journal, 137(1), 45–70.
- Erasmus, J. (2020). Access to justice through customary dispute resolution. South African Law Review, 137(2), 212–238.
- Gyimah-Boadi, E. (2017). Governance and access to justice in Ghana: The role of alternative dispute resolution. African Governance Review, 12(3), 56–78.
- Hinz, R. (2018). Hybrid justice: Customary and statutory law in Africa. Journal of African Legal Studies, 11(1), 1–25. https://doi.org/10.1515/jals-2018-0001 (Retrieved 27 October 2025).
- Hoexter, C. (2015). The role of alternative dispute resolution in South Africa’s constitutional democracy. South African Law Journal, 132(3), 457–481.
- Hofmeyr, M. (2015). International arbitration in South Africa: Trends and challenges. Journal of African Law, 59(2), 1–26. https://doi.org/10.1017/S0021855315000152 (Retrieved 14 November 2025).
- Jansen, F. (2018). International arbitration in South Africa: Trends and challenges. Journal of African Law, 62(1), 23–46. https://doi.org/10.1017/S002185531700020X (Retrieved 6 October 2025).
- Klare, K. (1998). Legal culture and transformative constitutionalism. South African Journal on Human Rights, 14(1), 146–188.
- Kwaku, A. (2020). Harmonisation of arbitration and mediation frameworks in Africa: Lessons from OHADA and national legislation. African Journal of Comparative Law, 27(3), 225–249.
- Malan, S. (2017). Participatory dispute resolution in customary communities. Journal of Southern African Studies, 43(5), 1023–1045.
- Mensah, S. (2018). Integration of traditional and statutory dispute resolution in Ghana: Lessons for Africa. Journal of African Law, 62(3), 389–412. https://doi.org/10.1017/S0021855318000167 (Retrieved 21 November 2025).
- Mokgoro, Y. (1997). Ubuntu and the law in South Africa. Constitutional Court Review, 1(1), 17–34.
- Monyane, M. (2021). Customary dispute resolution and access to justice in South Africa. Potchefstroom Electronic Law Journal, 24(1), 45–69. https://doi.org/10.17159/1727-3781/2021/v24i1a6810 (Retrieved 4 December 2025).
- Nkamleu, G. B. (2020). OHADA and dispute resolution in Africa: A comparative analysis. African Journal of International Law, 28(2), 97–115.
- Osei-Tutu, A. (2020). Modernisation of customary dispute resolution in Ghana. African Journal of Legal Studies, 13(2), 211–234. https://doi.org/10.1163/15718178-01302003 (Retrieved 11 October 2025).
- Rycroft, A. (2019). ADR and the South African legal system: Between policy and practice. Industrial Law Journal of South Africa, 40(2), 101–125.
- SALRC. (2020). Discussion paper on alternative dispute resolution reform in South Africa. Pretoria: South African Law Reform Commission. https://www.justice.gov.za/salrc (Retrieved 29 November 2025).
- Smit, H. (2019). The practical challenges of implementing ADR in South Africa. Obiter, 40(2), 245–269.
- UNCITRAL. (2006). Model law on international commercial arbitration (2006). United Nations. https://uncitral.un.org (Retrieved 17 October 2025).
- Van der Merwe, C. (2019). Investor-state dispute settlement in South Africa: Opportunities and challenges. Journal of International Arbitration, 36(4), 527–549. https://doi.org/10.1111/jiar.12221 (Retrieved 3 December 2025).
- Van der Walt, J., & Olivier, L. (2021). Harmonising customary dispute resolution with statutory law in South Africa. Stellenbosch Law Review, 32(1), 85–112.
- Van Niekerk, J. (2020). Modernisation of domestic arbitration in South Africa. South African Law Journal, 137(4), 712–736.
- Visser, D., & Jordaan, A. (2019). Modernising South Africa’s alternative dispute resolution system: Lessons from comparative practice. Obiter, 40(2), 215–241.
References
Asare, K. (2016). Alternative dispute resolution in Ghana: Practice and prospects. Accra: University of Ghana Press.
Banda, F. (2018). Customary law and restorative justice in southern Africa. Journal of African Law, 62(2), 187–205. https://doi.org/10.1017/S0021855318000076 (Retrieved 19 November 2025).
Bekker, J. C. (2019). The interface between customary dispute resolution and statutory law in South Africa. Potchefstroom Electronic Law Journal, 22(5), 1–28. https://doi.org/10.17159/1727-3781/2019/v22i5a6562 (Retrieved 8 October 2025).
Boateng, P. (2019). Regulatory frameworks for alternative dispute resolution in Ghana: The role of the ADR Centre. Ghana Law Journal, 15(2), 112–135.
Bennett, T. (2019). Integrating customary law into South African ADR frameworks. South African Journal on Human Rights, 35(1), 45–69. https://doi.org/10.1080/02587203.2019.1567823 (Retrieved 2 December 2025).
De Jong, M. (2020). Court-annexed mediation in South Africa: An assessment of progress and challenges. South African Law Journal, 137(1), 45–70.
Erasmus, J. (2020). Access to justice through customary dispute resolution. South African Law Review, 137(2), 212–238.
Gyimah-Boadi, E. (2017). Governance and access to justice in Ghana: The role of alternative dispute resolution. African Governance Review, 12(3), 56–78.
Hinz, R. (2018). Hybrid justice: Customary and statutory law in Africa. Journal of African Legal Studies, 11(1), 1–25. https://doi.org/10.1515/jals-2018-0001 (Retrieved 27 October 2025).
Hoexter, C. (2015). The role of alternative dispute resolution in South Africa’s constitutional democracy. South African Law Journal, 132(3), 457–481.
Hofmeyr, M. (2015). International arbitration in South Africa: Trends and challenges. Journal of African Law, 59(2), 1–26. https://doi.org/10.1017/S0021855315000152 (Retrieved 14 November 2025).
Jansen, F. (2018). International arbitration in South Africa: Trends and challenges. Journal of African Law, 62(1), 23–46. https://doi.org/10.1017/S002185531700020X (Retrieved 6 October 2025).
Klare, K. (1998). Legal culture and transformative constitutionalism. South African Journal on Human Rights, 14(1), 146–188.
Kwaku, A. (2020). Harmonisation of arbitration and mediation frameworks in Africa: Lessons from OHADA and national legislation. African Journal of Comparative Law, 27(3), 225–249.
Malan, S. (2017). Participatory dispute resolution in customary communities. Journal of Southern African Studies, 43(5), 1023–1045.
Mensah, S. (2018). Integration of traditional and statutory dispute resolution in Ghana: Lessons for Africa. Journal of African Law, 62(3), 389–412. https://doi.org/10.1017/S0021855318000167 (Retrieved 21 November 2025).
Mokgoro, Y. (1997). Ubuntu and the law in South Africa. Constitutional Court Review, 1(1), 17–34.
Monyane, M. (2021). Customary dispute resolution and access to justice in South Africa. Potchefstroom Electronic Law Journal, 24(1), 45–69. https://doi.org/10.17159/1727-3781/2021/v24i1a6810 (Retrieved 4 December 2025).
Nkamleu, G. B. (2020). OHADA and dispute resolution in Africa: A comparative analysis. African Journal of International Law, 28(2), 97–115.
Osei-Tutu, A. (2020). Modernisation of customary dispute resolution in Ghana. African Journal of Legal Studies, 13(2), 211–234. https://doi.org/10.1163/15718178-01302003 (Retrieved 11 October 2025).
Rycroft, A. (2019). ADR and the South African legal system: Between policy and practice. Industrial Law Journal of South Africa, 40(2), 101–125.
SALRC. (2020). Discussion paper on alternative dispute resolution reform in South Africa. Pretoria: South African Law Reform Commission. https://www.justice.gov.za/salrc (Retrieved 29 November 2025).
Smit, H. (2019). The practical challenges of implementing ADR in South Africa. Obiter, 40(2), 245–269.
UNCITRAL. (2006). Model law on international commercial arbitration (2006). United Nations. https://uncitral.un.org (Retrieved 17 October 2025).
Van der Merwe, C. (2019). Investor-state dispute settlement in South Africa: Opportunities and challenges. Journal of International Arbitration, 36(4), 527–549. https://doi.org/10.1111/jiar.12221 (Retrieved 3 December 2025).
Van der Walt, J., & Olivier, L. (2021). Harmonising customary dispute resolution with statutory law in South Africa. Stellenbosch Law Review, 32(1), 85–112.
Van Niekerk, J. (2020). Modernisation of domestic arbitration in South Africa. South African Law Journal, 137(4), 712–736.
Visser, D., & Jordaan, A. (2019). Modernising South Africa’s alternative dispute resolution system: Lessons from comparative practice. Obiter, 40(2), 215–241.
Accepted 2026-05-04
Published 2026-04-30